GILBANO provides a one (1) year limited warranty on defects in material and craftsmanship. The client's sole and exclusive remedy, and GILBANO's sole and exclusive responsibility under this warranty will be, at GILBANO's option, either to repair or replace the defective product during the one (1) year limited warranty period so that it performs substantially in accordance with the accompanying documentation on the date of the initial purchase.

Any replacement may be, at the option of GILBANO, a new or remanufactured product. If GILBANO, in its sole discretion, determines it is not reasonable to replace the defective product, GILBANO may refund the client the original purchase price.

The foregoing warranty is limited and is not applicable to: a) normal wear and tear; b) defects or damage caused by misuse, accident, neglect, abuse, unusual stress, modification, improper or unauthorised repair, improper storage; and c) bespoke or personalised items. To obtain warranty services for any product the client is asked to follow the steps outlined under “SHIPPING AND RETURNS. The limited warranty extends only to the client and is not assignable or transferable to any subsequent purchaser of a product. The limited warranty is provided in lieu of all other warranties and GILBANO hereby disclaims all other warranties of any kind. GILBANO does not warrant that the product is error free.

In no event will GILBANO be liable for any special, indirect, incidental, punitive or consequential damages of any nature whatsoever including but not limited to loss of profits or revenues, loss of data, loss of use of the product or any associated equipment, cost of any replacement goods or substitute equipment, loss of use during the period that the product is being repaired, claims of any third parties, or any other damages arising from GILBANO’s breach of this limited warranty or the use of the product, regardless of the form of action whether in contract, tort (including negligence) or any other legal or equitable theory, even if GILBANO has been advised of the possibility of such damages. In no event will GILBANO’s total cumulative liability exceed the price paid by the client for the product. Some countries or states may not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.